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Defence Officials Welfare Organisation (DOWO) is committed to providing welfare-focused services and opportunities for serving and retired defence personnel. We are looking for enthusiastic and confident Telecallers to join our team.
Apply NowMake outbound calls to prospective customers and interested enquiries.
Handle incoming calls and respond to customer queries professionally.
Explain DOWO projects, services, and available opportunities.
Follow up with interested customers and maintain regular communication.
Generate leads and maintain customer databases.
Update call records, enquiry details, and follow-up status in the CRM.
Schedule appointments and coordinate with the sales team.
Achieve assigned daily and monthly calling targets.
Telecalling or customer support experience.
Lead generation and follow-up experience.
CRM software knowledge.
Good listening and convincing skills.
Minimum 12th Pass; graduates preferred.
Freshers and experienced candidates can apply.
Good verbal communication skills.
Basic computer knowledge and MS Office skills.
Ability to communicate confidently over the phone.
Hindi communication is essential; basic English is preferred.
Positive attitude and customer-handling skills.
Interested candidates can submit their updated resume through the DOWO Careers page.