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Telecaller / Customer Relationship Executive

Defence Officials Welfare Organisation (DOWO) is committed to providing welfare-focused services and opportunities for serving and retired defence personnel. We are looking for enthusiastic and confident Telecallers to join our team.

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Job Overview

  • Make outbound calls to prospective customers and interested enquiries.

  • Handle incoming calls and respond to customer queries professionally.

  • Explain DOWO projects, services, and available opportunities.

  • Follow up with interested customers and maintain regular communication.

  • Generate leads and maintain customer databases.

  • Update call records, enquiry details, and follow-up status in the CRM.

  • Schedule appointments and coordinate with the sales team.

  • Achieve assigned daily and monthly calling targets.

Key Responsibilities

  • Telecalling or customer support experience.

  • Lead generation and follow-up experience.

  • CRM software knowledge.

  • Good listening and convincing skills.

Required Qualifications, Skills & Experience

  • Minimum 12th Pass; graduates preferred.

  • Freshers and experienced candidates can apply.

  • Good verbal communication skills.

  • Basic computer knowledge and MS Office skills.

  • Ability to communicate confidently over the phone.

  • Hindi communication is essential; basic English is preferred.

  • Positive attitude and customer-handling skills.

How to Apply

Interested candidates can submit their updated resume through the DOWO Careers page.

Apply Now